Predator PH315-55 Should I update my BIOS?

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Answers

  • StevenGen
    StevenGen ACE Posts: 12,487 Trailblazer

    Its not your battery, check also if the laptop is getting hot and that is why its turning off, if all that is not the cause then see these guides: My PC keeps turning off... - Tech Support Walkthrough or Laptop comes on and goes off - This is one of a possible fault, tricky :P

  • TeknoClan
    TeknoClan Member Posts: 51 Troubleshooter

    The battery voltage is now 0 and wear level is 100%. The laptop is at 33 C.

  • Can you test with another battery?

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  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder

    Fast boot can cause LOADS of issues.

    I just today had to disable fast boot to solve an issue with my secondary SSD disappearing after entering sleep.


    Once you have it off for a bit you should be able to reenable it to regain the benefits.

    (I reenabled it with no persistent issues)

    - Hotel Hero
  • TeknoClan
    TeknoClan Member Posts: 51 Troubleshooter
  • Can you download hwinffo64 and check that option?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Pop_Rockz
    Pop_Rockz Member Posts: 40 Devotee WiFi Icon

    Let me tell you about my own experience. I have Helios 300 PH315-51 from late 2018. Ever since I got the laptop, I've been using it on Windows10. I updated the drivers when new updates came out. But I entirely skipped the BIOS update thinking it was just unnecessary. 3 years later my WIFI stopped working. I thought the Intel 9560 chip has gone bad and was almost about to buy new wifi chip from Amazon. While searching for latest drivers on Acer website I checked the BIOS section. There were a lot of BIOS updates since 2018. I decided to install the latest one since it was long time due and voila my WIFI started working again. Now I know how important BIOS updates are.

    So ya, I think you should update your BIOS to keep your laptop trouble free. Manufacturers release a BIOS update only when they know there's an issue.

  • Currently, manufacturers release new versions of bios just to add security features.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Pop_Rockz
    Pop_Rockz Member Posts: 40 Devotee WiFi Icon

    For his laptop model PH315-55, these look like important updates to me, specially if he has never updated his BIOS: