Just purchased Acer LCD Monitor SB1 Series/SB241Y - Large black design on right side

Lonnie7413
Lonnie7413 Member Posts: 2 New User

Very frustrated. First montior dispay showed “No Signal”. Updated Windows 11 - got a signal. This is what appeared. Not able to eliminate it. Any ideas? Should I just return it?

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    That looks an awful lot like a cracked display. Was it shipped to you or did you pick it up at the store? Any visible damage to the box?

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  • Lonnie7413
    Lonnie7413 Member Posts: 2 New User

    It was shipped. Box not damaged.

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Go back to the vendor and tell them it was damaged in transit. They should swap you out a new one and put a claim in with the shipper.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.