my laptop is not turning on with Nitro5 AN515

iqbal25
iqbal25 Member Posts: 28 Enthusiast WiFi Icon
edited February 2023 in Nitro Gaming

only blue light when i turn on my computer but this is not turning on, tried everything

[Edited the thread to add model name to the title]

«1

Answers

  • Hi @iqbal25 Does it happen only with the battery or also connected to the power supply?

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  • iqbal25
    iqbal25 Member Posts: 28 Enthusiast WiFi Icon
  • What model do you have exactly and what version of Windows?

    Check if your laptop has a power reset button and apply it, I leave you a video:

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  • iqbal25
    iqbal25 Member Posts: 28 Enthusiast WiFi Icon

    I've acer nitro 5 , it doesn't have the reset hole button

  • What model exactly?

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    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
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  • iqbal25
    iqbal25 Member Posts: 28 Enthusiast WiFi Icon

    Nitro5 AN515

  • Ok, thanks.

    It may be a power problem with the equipment itself, since it happens with the battery and the power supply, I wouldn't know how to determine the cause from this forum.

    Waiting for more answers that can help with your problem, I suggest that you go to a technical service.

    If you still have warranty, please contact Acer first.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • iqbal25
    iqbal25 Member Posts: 28 Enthusiast WiFi Icon

    out of warranty. i just hope it's not motherboard problem

  • I also hope that it is not that, a greeting.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Unplug charger. Press & hold power button for about 10 seconds to reset the battery. Then plug charger back in. But wait for battery charge LED to turn to steady blue. Then short press power button to try to turn it on again

    Jack E/NJ

  • iqbal25
    iqbal25 Member Posts: 28 Enthusiast WiFi Icon

    didn't work

  • wascas
    wascas Member Posts: 1,228 Overclocked Contributor WiFi Icon

    Is your machine under warranty? If yes, i would make use of it. If no, contact Acer for a technical check.

    https://www.acer.com/us-en/languages

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    edited February 2023

    only blue light when i turn on my computer but this is not turning on, tried everything

    Does battery charge LED light up blue or orange color?

    Jack E/NJ

  • iqbal25
    iqbal25 Member Posts: 28 Enthusiast WiFi Icon

    power led & battery charge led both blue light

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    What happens when you press FN+F6 or FN+F5?

    Jack E/NJ

  • iqbal25
    iqbal25 Member Posts: 28 Enthusiast WiFi Icon

    nothing happened

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    If both LEDs are turned on, connect an external monitor to the HDMI port. Does the external screen appear when your press FN+F5 or F5 alone?

    Jack E/NJ

  • iqbal25
    iqbal25 Member Posts: 28 Enthusiast WiFi Icon

    i fixed it, took to the local technical shop & they reseted the BIOS, something, thankyou so much all for your help

  • @iqbal25 I'm glad, thanks for sharing, greetings.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Congratulations. 🙂

    Jack E/NJ