Laptop is stuck at acer logo screen -aspire vx 15

HilmanIndrapati
HilmanIndrapati Member Posts: 2 New User

Hello my aspire vx 15 is stuck at the acer logo screen everytime i start it up, it was normal yesterday and i dont remember updating my windows 10 the last time i shut down my laptop. Nevertheless i have tried BIOS reset, but it didnt work and when i tried to uninstall latest quality and feature update using the f10 key and choosing troubleshoot > advanced options, i cant uninstall them. I guess that i need toreset my pc? I know i can choose the keep my files options but is it really keep all my data? I dont mind redownloading apps but i really dont want to lose any data. And i read on some blogs that it could also be because of my hardisk/ram is broken, is it true? Because my laptop is probably 4-5 years old now. Please help me, and thank you.

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