Acer Aspire 5 lags Nvidia graphics however it's unusable? Nothing works.

whocares
whocares Member Posts: 1 New User
edited February 2023 in Windows 11

I just bought a Acer Aspire 5 with Intel i7 and Nvidia graphics however it's unusable? Nothing works. It lags as soon as I start it up and I haven't even installed anything on it. I updated everything and still to no avail. This is really frustrating as it's a brand new laptop which just doesn't seem to work

 [Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    We need more information. Which model of Aspire 5 do you have? The full model number is on the same sticker as your serial number and likely looks something like A5xx-xxx-xxxx. How are you determining lag? Do you still have the stock antivirus running? What kind and size of drive is installed? How much memory is in it? In Task Manager does it show the HDD at 100%?

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  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    If cannot boot to Windows, can you open the BIOS settings ? Where did you buy it ?