Trouble with Acer Swift 3 Laptop the keyboard backlight would flash simultaneously with the blue led

AMDEdits
AMDEdits Member Posts: 7

Tinkerer

edited February 2023 in Swift and Spin Series

Hi there Everyone!

I am having issues with my Acer Swift 3.

I took my Acer Laptop and I pressed the Power Button but instead of anything happening all that is happening is that the keyboard backlight would flash simultaneously with the blue power led. It wont boot at all. Please help!

 [Edited the thread to add issue detail]

Answers

  • AMDEdits
    AMDEdits Member Posts: 7

    Tinkerer

    Someone help please I need to fix it quickly!!

  • billsey
    billsey ACE Posts: 34,944 Trailblazer

    We need more information. What model of Swift 3 do you have? The model number is usually on the same sticker as your serial number and looks like SF3xx-xxx-xxxx. We can also likely look it up using the first ten digits of your serial number, but only post the first ten. A blinking battery status LED typically points at a battery problem, which might be the battery itself or just confused data. If it's the power status LED then there's something else wrong...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AMDEdits
    AMDEdits Member Posts: 7

    Tinkerer

    See here is the thing. I had a update on that Acer Swift. The following updates were in the Windows 11 Settings app. The updates where 2 Windows updates Insyde Firmware Update and a component update i think. After that when i restarted the machine. It tries to boot but nothing then works at all. Only the keyboard backlight and the blue led for power flash simultaneously. No fan noise nothing. Black Screen aswell.

  • Hello! Do you know if the bios update was completed successfully?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • AMDEdits
    AMDEdits Member Posts: 7

    Tinkerer

    i dont know cuz it when restarting it looks like it couldnt finish the process and it just bricked??? idk but it wouldnt boot after that

  • Did an image similar to this one appear when the computer was restarted?


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AMDEdits
    AMDEdits Member Posts: 7

    Tinkerer

    No. It was in the first part of restart where it turns off but when it tries to turn on. It won't.

  • AMDEdits
    AMDEdits Member Posts: 7

    Tinkerer

    Basically it failed to restart fully. It only shutoff then it didnt reboot on. It seems like its bricked idk. No fan noise nothing. Black screen power led which is blue flashes with backlit keyboard.

  • AMDEdits
    AMDEdits Member Posts: 7

    Tinkerer

    I will provide a video of what happen give me a sec

  • OK! Video is not available.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • What is the exact model? Example SF315-52-5890.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,944 Trailblazer

    Yes, there have been a lot of different models over the years, literally hundreds of different Swift 3s. It sounds like the BIOS update screwed things up, but the recovery process, if there is one, is different on different models.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.