Iconia W510: Register a new product failed.

jonrob6
jonrob6 Member Posts: 3 New User
in 2013 Archives

I have a new Acer V3 Notebook. Trying to register I unable to get past the requirement to copy a series of letters into an empty box to prove I am human.

I must be doing something really stupid as straight copying doesn't work. I wonder if some letters need to be in bold type or even in a different type face or at different spacings? I am new to Windows.

 

Please help

 

Thanks

 

Answers

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Normally you just type the letters/numbers that you see with no spaces.  Order and upper/lower case are important.  Bold, fonts etc are not crucial.

    Leho

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    You're not doing anything stupid, Jonrob. Acer NEVER uses the letter "O" in its serial numbers. Those "O"s you see with the other letters are actually the number zero.

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Vince

    Valid point, however, I believe that Jon is referring to a security code (type the letters and numbers that you see) to demonstrate that he is human and not a computer. 

    Leho

  • jonrob6
    jonrob6 Member Posts: 3 New User

    Many thanks for reply. It's all fine now thanks-your suggestion sorted the problem.

  • jonrob6
    jonrob6 Member Posts: 3 New User

    Many thanks I'm OK now

This discussion has been closed.

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