Veriton Z4870G Veriton Cannot Connect to External Monitor The monitor is unable to pickup the input

sanghoonalee
sanghoonalee Member Posts: 4 New User
edited January 2023 in Aspire and Veriton Desktops

Windows 11 Pro with Veriton Z4870G

I have an HDMI external monitor that I would like to use that I've confirmed works with other devices but am having trouble connecting to the Veriton desktop.

The monitor is unable to pickup the input from the Veriton desktop when using windows+p.

Could this be an issue with the driver, and if so which would I need to download from Support | Acer United States?

[Edited the thread to add model name to the title and issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    What are you plugging the HDMI cable into? I believe the Z4870G only has HDMI In, not HDMI Out. I think you need to use the VGA or DP port for output.

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  • sanghoonalee
    sanghoonalee Member Posts: 4 New User

    I feel silly- thanks for this. There is only HDMI in. Used an HDMI to Display Port cable and it worked. TIL that there is a reason for the HDMI In/Out distinctions

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Good to hear you got it working. :)

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.