Predator Cestus 335 not recognized by Quartermaster and "No Predator Devices Connected"

Hblbl
Hblbl Member Posts: 4 New User
edited January 2023 in Gaming Accessories
I installed quartermaster through acer.go/quartermaster as described in the manual and connected the Cesuts 335.
The mouse works fine, but the quartermaster software is never able to recognize it and claims "No Predator Devices Connected".

I tried it on two different computers, several different USB ports without success.

Has anybody encountered the same problem?
Is there a fix for my problem?

Any help would be greatly appreciated as I would otherwise have to return the mouse. Programmable buttons are useless if they can not be programmed and the RGB is quite annoying.
 [Edited the thread to add issue detail]

Best Answer

  • Hblbl
    Hblbl Member Posts: 4 New User
    Answer ✓
    The solution turned out to be on the acer support page, but only the US version.
    The necessary Quartermaster version is 1.0.0.5.11 from 2021/12/29 and can be found under:
    https://www.acer.com/ac/en/US/content/support-product/9209?b=1
    As of now it's crucial to be on the US support page, on the european support page there is not even an entry for the cestus 335.

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