nitro 5 an515-55 nvidia Control Panel won't open after accepting the license agreement

jyoum
jyoum Member Posts: 2 New User
edited January 2023 in Nitro Gaming

I have a nitro 5 an515-55 with a nvidia rtx2060 and had to re-install windows 11. Just noticed I can't change the high-performance settings to the nvidia gpu in windows display settings, it only gives the default Intel option. Also the nvidia control panel won't open after accepting the license agreement.

Nvidia driver version 527.56 is installed and I can see it in device manager, but weird thing is geforce experience is still saying the game ready driver is still available.

Have tried everything, DDU in safe mode, re-installed several versions but nothing seems to work.

Anyone had any success or ideas?

[Edited the thread to add issue detail]

Answers

  • uint64
    uint64 Member Posts: 2 New User

    I recommend using Windows 10, I quite frankly think that Windows 11 shouldn't really be used for gaming since it uses too much resources, even if you don't have much things open or in background. As for the driver, maybe try running the Control Panel as Administrator?

  • jyoum
    jyoum Member Posts: 2 New User

    Just dual booted with windows 10 and same issue, still can't open nvidia control panel. I was thinking it maybe a hardware issue, but the driver says it's installed in device manager. not sure what to do now.

  • bubaraba
    bubaraba Member Posts: 3 New User

    So im not alone here. Intresting thing is that i cant write to acer support.. The continue button after everything is writen just doesnt work. How to reach acer support or technicians? It seems that this is common issue and it should be solved cause i payed a lot of money for thing that doesnt work like i want..

  • bubaraba
    bubaraba Member Posts: 3 New User

    I have tried this and all the things that i can imagine but it not helped. As i say when i connect external monitor to my laptop in control panel all option are showing up. So i think something is did by acer that there is no full control panel options on default laptop screen only when connect external..