ICONIA TAB A700/A701

jt9594
jt9594 Member Posts: 5 New User

I have a brand new unit that will not reset. So I cannot set it up. Please help.

Answers

  • Philman
    Philman Member Posts: 255 Enthusiast WiFi Icon

    More axplanations, please...

    What do you mean by "not reset"?

    Symptoms, what have you done, what do you want to do...?

  • jt9594
    jt9594 Member Posts: 5 New User

    The unit will not respond from the tap screen. There is a reset hole at thr bottom of the unit to (reboot) the unit back to factory spec. It fully charged, I've tried to press volume and power button to reset. No wat to disconnect the battery cause its a sealed unit.

  • Philman
    Philman Member Posts: 255 Enthusiast WiFi Icon

    OK.

    When you press Vol + Power, what is the message?

    What have you done before the crash? Install new app or tool, play a game, update your device...

  • jt9594
    jt9594 Member Posts: 5 New User

    volume and power was pressed to no avail. I was trying to set it up. It was just out of the box. I have returned it to the repair center. Thanks for your help.

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