LOUD BUZZ AND NOW ASPIRE 5 AUDIO AND VIDEO STOPPED WORKING

JENLUHOO
JENLUHOO Member Posts: 3 New User

NO SOUND AND VIDEOS "SPIN" AND WHEN THEY FINALLY LOAD THERE IS NO SOUND. BRAND NEW LAPTOP.

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓

    @JENLUHOO


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..

    Try and check whether it is working now ..

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • JENLUHOO
    JENLUHOO Member Posts: 3 New User

    Sorry for the caps. I thought I was searching not posting :)

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓

    @JENLUHOO


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..

    Try and check whether it is working now ..

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • @JENLUHOO


    If it is still not working..


    Try windows x 

    Go to device manager - Go to sound video and game controllers. Expand it 

    Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers. Restart the computer. It should work fine.. 


    Go to device manager - Go to Display adapter  Expand it 

    Right click on display adapter - Uninstall

    Restart the computer. It should work fine.. 


    If it is still not working 

    Uninstall the sound driver and Display adapter from device manager 

    Dont restart the computer. 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers 

    Install the sound and display adapter driver 


    It will work fine.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★