A700 Turn off the screen lock

eppy27
eppy27 Member Posts: 4 New User

I set a PIN to lock the screen after a period of time. I realize I don't need the option. How do I remove the scrren lock?

Answers

  • Philman
    Philman Member Posts: 255 Enthusiast WiFi Icon

    Android 4.1.x

     

    Settings - Security - Screen Lock - Confirm PIN* field - Enter the PIN* number - Next - None

     

    * is your actual PIN.

     

  • eppy27
    eppy27 Member Posts: 4 New User

    I followed your steps. After clicking NEXT, the "None", "Lock Ring", Slide", and the "Face Unlock" choices are all unavailable to me. They are shown but dulled out. I can select any of the choices but nothing happens.

  • eppy27
    eppy27 Member Posts: 4 New User

    Further information ...

     

    After pressing the NEXT button, all the Screen Lock options are not available with the following note

     

    "Disabledby administrator, encryption policy or credential storage"

  • Philman
    Philman Member Posts: 255 Enthusiast WiFi Icon

    You have an encrypted SDCard. Decrypted it or take it off during changing PIN.

    Or go to Security and clear credentials.

    Or disable your VPN profile (if you have one).

    Or, final, use Secure Settings on Play Store (this app disable your lockscreen).

  • eppy27
    eppy27 Member Posts: 4 New User

    Great help! Clearing the credentials did the trick. Too bad the user's manual does not provide more assistance.

     

    Regards and thanks again for the help.

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