acer nitro gaming mouse (NMW810) won't move my cursor

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This discussion was created from comments split from: Why has my NITRO GAMING MOUSE - NMW810 Stopped working.
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Answers
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So my acer nitro gaming mouse (NMW810) won't move my cursor but the right and left click of the mouse does work and I'm still confused why does this happened, can someone tell me how to fix this problem?0
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@Nugget_Guy
This Problem occurs with my acer nitro mouse as well. Could you find any way to solve the problem?0 -
Check if the dongle is connected to the computer from the back of the mouse. remove the battery of the mouse and check the small chip like usb.
Regards,
James
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