thunderbolt 463e code 43 error Nitro AN515-58

SLYSMK
SLYSMK Member Posts: 5 New User
edited November 2022 in Aspire Laptops

hi, when i put my laptop to sleep mode, "tunderbolt 463e" device gives code 43 error. can you help me?


[Edited the thread to add model name to the title]

Answers

  • JackE
    JackE ACE Posts: 44,871 Trailblazer

    What is full model number? For example, "A515-55G"?

    Jack E/NJ

  • SLYSMK
    SLYSMK Member Posts: 5 New User

    Nitro AN515-58


  • JackE
    JackE ACE Posts: 44,871 Trailblazer

    Did you acquire the machine this year or last year?

    Jack E/NJ

  • SLYSMK
    SLYSMK Member Posts: 5 New User

    I bought it two weeks ago.

  • JackE
    JackE ACE Posts: 44,871 Trailblazer

    Do you still have the packing box which should have a UPC label that indicates the date of manufacture?

    Jack E/NJ

  • SLYSMK
    SLYSMK Member Posts: 5 New User

    no i havent

  • Is there any device plugged into the thunderbolt usb-c port, when you put the computer to suspend or hibernate?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SLYSMK
    SLYSMK Member Posts: 5 New User

    no. thunderbolt port is emty.

  • JackE
    JackE ACE Posts: 44,871 Trailblazer
    edited November 2022

    >>>I bought it two weeks ago.>>>packing box>>>no i havent


    Did you buy this new, used or refurbished from an Acer authorized vendor?

    Jack E/NJ

  • Access the bios, go to the advanced tab and enable the tbt feature.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)