Disable Palm Check - ELAN I2C Touchpad (Predator Triton 500)

Dphem
Dphem Member Posts: 3 New User
edited March 2020 in Predator Laptops
This seems to be a pretty common issue with this driver, but I wasn't able to find a solution to the problem. Basically, the issue is that the keyboard and touchpad can't function simultaneously. If you try to type on the keyboard, the touchpad will stop responding momentarily. As you can imagine, this makes gaming without a wireless mouse pretty much impossible. 

After some research, it seems that the problem is due to a feature called "Palm Check" on the touchpad. Typically, this can be disabled via the "Touchpad" tab of the mouse settings in the control panel, however, with the ELAN I2C Filter Driver (HID "HID\VEN_ELAN&DEV_0504&Col01), this tab is not present in the mouse settings. There doesn't seem to be any other way to configure the touchpad settings, and it looks like all the threads on this forum regarding this issue are inconclusive. 

Has anyone found a solution?

Additional information:
OS: Windows 10 (64 - bit)
System Model: Predator PT515-51
Driver Description: ELAN I2C Filter Driver
Driver Hardware ID: HID\VEN_ELAN&DEV_0504&Col01
Driver Version: 13.6.11.1

Answers

  • GamerD4rker
    GamerD4rker Member Posts: 10

    Tinkerer

    edited October 2022

    What you're probably looking for to game is disabling your keyboard on keystrokes and typing

    Press Window key + R and type regedit

    Then go in HKEY_CURRENT_USER\SOFTWARE\Elantech\SmartPad and find the following values

    -DisableWhenKeyStroke_AllArea

    -DisableWhenKeyStroke_Enable

    -DisableWhenType_AllArea

    -DisableWhenType_Enabled

    If you can't find create them from DWORD (32 bit)

    Set those values to 0

    Then if you want go in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Elantech\SmartPad and do the same mention before

    If it doesn't work please let me know I tried to help