Unable to upgrade ACER Aspire TC-1660 to Windows 11 2H22 Error 0x8007001f

G2405
G2405 Member Posts: 3 New User

Have an ACER Aspire TC-1660 that came with Windows 11, but am unable to upgrade from Windows 11 2H21 to 2H22 always get error 0x8007001f, have tried a number of suggestions if found online, but can not get it to install. Has anyone else run into the same problem with upgrading an ACER Aspire TC-1660 to Win 11 2H22. Processor is 11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz  2.59 GHz, have lots of same on my drive (211GB) tried delete audio drives, unmounting all external hard drive and a couple of other things. \If anyone ran into the same problem and was able to get around it please let me know what worked for you. Thanks

Answers

  • @G2405


    Try windows + x

    command prompt admin or power shell admin

    sfc /scannow


    Now check whether it is working fine


    Since you have tried so many steps on your own....


    If it is still not working then we have to do a refresh and reset


    click on start - settings - update and security - recovery - reset this pc - get started 


    or 


    on start - type here to search - type reset this pc - click on reset this pc on the top - click on get started 


    It will show you keep my files and remove everything

    chose keep my files 

    chose the account - type the password - click on local reinstall - click on reset 

    It will be in progress.. 

    login to computer and start using the computer. 



    Now try to update and check .. It should work fine



    If it is still not working 


    click on start - settings - update and security - recovery - reset this pc - get started 

    chose remove everything 

    click on local reinstall - just remove my files - click on reset

    It will be in progress


    Note:


    If you do refresh ( keep my files ) - all your personal files like pictures, music , documents , videos will still be intact.  Only the applications will be lost


    If you do reset ( remove everything ) - you are doing a factory default.  It will become like a day one computer.  It will wipe out everything and take your computer to day one like a new computer. 



    You can also do the recovery in an alternative way..



    There are two alt keys on the keyboard. If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar. The alt key on the right side will be looking like alt, alt gr or alt car. Turn off the computer. Hold the alt key on the left and tap f10 continuously.  It will go to repair mode. It will show you chose an option, continue, troubleshoot.  If it is not going to repair mode, turn off the computer. Turn on the computer. Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously. It will go to chose an option continue and troubleshoot..


    It will show you chose an option, continue, troubleshoot

    Go to troubleshoot - click on reset this pc

    click on keep my files ( only applications will be lost )  chose your account and type your password  - click on local reinstall - click on reset

    It will be in progress 


    If the keep my files option is not working 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset 

    It will reinstall windows. 


    If the just remove my files is not working.. 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset 

    It will reinstall windows. 


    Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 or alt gr + tapping f10 on the keyboard while turning on the computer.  Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key.  Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above. 


    Now try to update and check .. It should work fine

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    Have you had any issues with other Windows Updates? Have you completed the ones shown in Windows Update and rebooted before trying to do the latest upgrade?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • G2405
    G2405 Member Posts: 3 New User

    Thanks for your updates billsey and William_mk2, I am trying to avoid having to do a reset. I have tried all suggestions on the Windows 11 Troubleshoot problems updating Windows pagehttps://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c#WindowsVersion=Windows_11 . but still fail with 0x8007001f. In the past I have not had any problems with any of the Windows 11 updates until this one.

  • @G2405


    Kindly follow the steps given below: 


    1. Type cmd in windows search bar or try windows + x - chose power shell admin or command prompt admin

    2. Right click on command prompt

    3. Select run as administrator

    4. Type sfc /scannow 


    You can alternatively go to command prompt by

    Try windows + x on keyboard - It will show you a menu

    click on Command prompt admin or power shell admin - click on yes 

    on the black or blue command prompt window – please type 


    1. sfc /scannow and press enter 

    2. Type “DISM /Online /Cleanup-Image /CheckHealth” without quote and press ENTER

    3. Type “DISM /Online /Cleanup-Image /ScanHealth” without quote and press ENTER

    4. Type “DISM /Online /Cleanup-Image /RestoreHealth” without quote and press ENTER


    These are the commands to type..


    sfc /scannow

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth


    Please do it step by step and wait for the process to complete. It might take time and then try to update. It should work.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • G2405
    G2405 Member Posts: 3 New User

    Hi Guys, thanks for the updates., I was able to find the problem after looking at the update logs. Found that there was a duplicate Reg enter for my Windows profile. I deleted the duplicate enter and then was able to apply the update with out any issues.

    Thanks again for your updates

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    Sweet! Thanks for the feedback on that. Profile issues can be a bear to diagnose...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • CANDORICH
    CANDORICH Member Posts: 1 New User
  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    An A515-43 is a very different machine that a TC-1660. Start a new thread with your issue, include the full model number, the issue you are seeing and what you have tried so far.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.