my Swift 3x I can’t enter my pin to unlock laptop. Help?
When I wake my Swift 3x up, I get the page to enter my pin but the curser flashes 4 times then stops and I can’t put my pin in. I have tried typing really quickly but can only get the 1st 2 digits in before it freezes. I have restarted it but it didn’t clear it. 😖
I haven’t changed anything, or updated it. I logged in with no problem earlier today.
[Thread was edited to add model name to the title]
Answers
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Can you enter the BIOS before the OS starts to load? While in the BIOS can you wander around long enough to show it's not freezing there?
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No. I have tried the F2 key, which turns flight mode on and off. And the Delete key which brings up the pin page.
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Hi @Naomig
You can try to do a BIOS reset to check if that makes any difference.
How do I reset my BIOS/UEFI to default settings?
- Press and hold the power button for 10 seconds, or until your system shuts completely down.
- Power on the system.
- Press F9 and then Enter to load the default configuration.
- Press F10 and then Enter to save and exit.
If not then you can try to do a reset to check if that makes any difference.
How Factory Reset Your PC using Acer Reset key
- Press the Power key for 5 seconds to power off Acer computer completely. Then restart the computer and press Alt + F10 when its logo shows up.
- Select Troubleshoot > Reset your PC. ...
- Click Next, then select Just remove my files.
- Press Reset to begin the recovery.
NOTE: You will loose all the data in the reset.
Hope it will help you in some way.
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I tried the first one, it just took me back to the screen saver. I haven’t tried the second one. What data would I lose, please?
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So, which SwiftX model do you have? Most use the F2 or Fn-F2 to enter the BIOS IIRC. If F2 by itself is toggling Airplane Mode, then Fn-F2 should get you in.
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