Predator Orion7000 PO7-640 CPU cooler RGB LED diode issue It happens with the dynamic color changing

iphonik4
iphonik4 Member Posts: 29 Enthusiast WiFi Icon
edited November 2022 in Predator Desktops

Hi guys,

After 1 month since the purchase I've started to notice a failing RGB LED diode on the CPU cooler. Please see the video below. You will notice the failing LED diode on the left of the Predator logo. I don't know how to desrcibe this issue - delayed color change??. It happens only with the dynamic color changing effects. When I use the simple color cycling effect or a stationary color mode of any choice the LED diode works just fine (you can see that when I manually start changing the colors in the video - the flickering is not there IRL). What I've tried so far: updating BIOS and reinstalling PredatorSense app - no luck. Do you guys think this might be a hardware issue or do you have any ideas what I could try before sending the computer to the Acer repair center (which would leave me without the computer for a month ... :( ). Thanks!

[Edited the thread to add issue detail]

Answers

  • Hi! Have you tried disconnecting and reconnecting the fan?


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • iphonik4
    iphonik4 Member Posts: 29 Enthusiast WiFi Icon

    Thanks @egydiocoelho , just did. Unfortnuately, no difference :(

  • I'm not sure if it's a problem or not. Do you know someone who has the same computer to compare?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • iphonik4
    iphonik4 Member Posts: 29 Enthusiast WiFi Icon

    nope :( due its price I don't know anyone. It would be great if someone in here with the same computer could check. But I think I would have noticed it before if this was normal...

  • iphonik4
    iphonik4 Member Posts: 29 Enthusiast WiFi Icon
  • It appears to be a delayed LED. Have you already contacted technical support?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • iphonik4
    iphonik4 Member Posts: 29 Enthusiast WiFi Icon

    @egydiocoelho yes, the CPU cooler had to be replaced under warranty...