Windows 10 or 11 Swift 3 laptop?

Dear Community,

I have a Swift 3 laptop, processor AMD Ryzen 7 4700U with Radeon Graphics, 2.00 GHz. I started having issues with my computer after updating to Windows 11, it got slower, then it stopped updating drivers so I had several display issues, videos were not running or the audio was running at a different speed. I downloaded AMD's Adrenalin Edition which helped with updates but still did not update automatically so I had to download a newer version every 2-3 weeks to fix it.

I took it to a tech shop and they advised me to go back to Windows 10, so I basically reseted my laptop but just yesterday display issues appeared again. Now I really have no clue on how to proceed. Any thoughts?

Thanks in advance!

(Edited the title to add model name)

Accepted answers

All comments

JackE

Did you reset it from the hidden Acer OEM Win10 factory recovery partition using the ALT+F10 cold boot method?
Press WIN+R. Enter 'msinfo32'. Please post screenshot of result
Open Device Manager. Please post screenshot of result upon initial opening. Do not expand any folders.

Quick Links

Top Members

Weekly

Puraw 405

StevenGen 235

GAMING6698 70

RenanVilela 65

Jack22 65

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™