BitLocker and Keyboard seems locked.

NutterDolphin
NutterDolphin Member Posts: 1 New User
edited February 2018 in Aspire Laptops
After installation of new Anti-Virus software (I uninstalled AVG beforehand),I have a screen asking for the recovery key.  I cannot type the Microsoft Key provided except for the first digit of the key code.  the second in the sequence is alpha character.  The keyboard does not accept a second character.  I trust I learn a simple solution.  Thanks!!

Answers

  • Sobe
    Sobe Member Posts: 138 Skilled Fixer WiFi Icon
    When you reboot your computer, did it ask you for the bitlocker recovery key?
    Or is it when you uninstall AVG, a screen asking for recovery key pop up?

    Do you have a screenshot of this? 
  • Chahat015
    Chahat015 Member Posts: 1 New User
    edited August 2022

    What is the bitlocker recovery key of this mail chahatpahwa015@gmail.com