Aspire E-5-576 NI6Q2 Touchpad prblem why two fingers needed is there any settings I can change

Ari94
Ari94 Member Posts: 58 Devotee WiFi Icon

Hi

Aspire E-5-576 NI6Q2

Windows 10, 21 H2. (Japanese)

Since last month after Windows were re-installed started facing Touchpad problem. Recently noticed when I click by one finger there isn't any response but if I tap the touchpad with two fingers it work. I wonder how come the touchpad settings could be changed from one finger to two. I do not know how to reset that.

Any help in this regard will be appreciated.

Thank you very much

Best Answer

  • JackE
    JackE ACE Posts: 45,090 Trailblazer
    Answer ✓

    Shut down Windows normally. Turn machine back on and immediately tap F2 to enter BIOS menu. In the BIOS Main tab, change touchpad setting to basic. Press F10 to save settings and exit.


    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,090 Trailblazer
    Answer ✓

    Shut down Windows normally. Turn machine back on and immediately tap F2 to enter BIOS menu. In the BIOS Main tab, change touchpad setting to basic. Press F10 to save settings and exit.


    Jack E/NJ

  • Ari94
    Ari94 Member Posts: 58 Devotee WiFi Icon

    Hi, JackE, thank you very much for the reply. I am not good at technical things, I got two questions:

    1 What is Touchpad Advance and Basic. What happened if I change to Basic?

    2 To exit BIOS, I will press F10 Key to save the settings then I will press ENTER by that way I could exit BIOS right?

    I will be waiting for reply.

    Thank you

  • 1 You will miss the gestures. But I advise running this change, to see if it solves the problem.

    2 Yes, pressing f10 will save the settings and exit the bios.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Ari94
    Ari94 Member Posts: 58 Devotee WiFi Icon

    Hi thank you for the reply.

    I will change the settings and see.

  • Ari94
    Ari94 Member Posts: 58 Devotee WiFi Icon

    Hi JackE, Thank you for the guidance with the image. I found out

    Setting precision Touchpad to Basic mode that will disable multi gesture support.

    F2 key--->BIOS--->MAIN--->Touchpad is set to Advanced <--- Enter

    To change to basic: highlight Basic <--- Enter F10 key <--- Enter (Exit).

    Thanks a lot.

  • JackE
    JackE ACE Posts: 45,090 Trailblazer

    Congratulations on your success. Thanks for reporting back. 🙂

    Jack E/NJ