Aspire VN7-591G Black screen/Don't boot

Hi! I have the computer mentioned in the title. I didn't used it for 2 years and today, I boot it up. it was fine until I restarted the computer to finish installing the windows update. At some point, I got a blue screen. I tried following windows tips to fix the issue, but now my computer wont show anything. It's simply a black screen. I tried completely draining the laptop power, didn't work. I unplugged everything, nothing. I know it's not just the screen, because I connected a monitor and its the same issue. The computer does turn on, but nothing happen. I have an external Keyboard, and the keyboard have power, but the keys don't light up. It looks like the laptop turns on, but do nothing, don't even try to boot. Please help me.

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Felixqueb

I don't know if this change anything or not, but the fan for CPU/GPU does work. I also tried the F keys

ragsak28

Hi @Felixqueb

Since it works with an external monitor connected. You can try to reinstall the display drivers to check if that makes any difference.

How to Update Graphics Driver in Windows 11

How to Update Graphics Driver in Windows 11

NOTE: Make sure to reboot the laptop after uninstalling the driver.

Hope it will help you in some way.

Felixqueb

hi! thanks for the answer, but the external monitor don't work either. I also try the windows key, cntrl, shift + B when I turn it on. nothing. Not sure if it's related to the windows update, or the computer itself. thank you!

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