why i cannot install windows 10 in a315-56-3119 ?

sundarace
sundarace Member Posts: 2 New User
when optane without raid mode windows 10 cannot recognise my hdd. i tried to load drivers in os installation screen it ask for updated driver or it says not supported. i just download the rapid stotage driver from acer site. even i tried from intel site no use,, still hdd not detected. if i try to install in ahci mode once os installation finished it ask for restart , if i restart it again it is not booting

Answers

  • JackE
    JackE ACE Posts: 44,873 Trailblazer
    Please post phone photo of BIOS INFORMATION tab.

    Jack E/NJ

  • Try this procedure:
    a) in windows, press windows+r, type msconfig, go to system startup, enable safeboot and reboot.
    b) then go to bios, go to main tab, press ctrl+s, disable vmd controller or change sata mode to ahci.

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  • sundarace
    sundarace Member Posts: 2 New User
    Try this procedure:
    a) in windows, press windows+r, type msconfig, go to system startup, enable safeboot and reboot.
    b) then go to bios, go to main tab, press ctrl+s, disable vmd controller or change sata mode to ahci.

    windows crashed. now i formatted the whole hdd and now i trying to install os.. so only iam facing the above issues
  • Can you send some pics of all the bios tabs?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)