How to fix this please in Acer aspire Acer ES 14 ES1-43 every time I open it always show this icon

Kim675768
Kim675768 Member Posts: 3 New User
edited July 2022 in Aspire Laptops
please 🙏 help me to fix this every time I open it always show this I need to reopen again before opening in window


{Thread was edited to add model name to the title}

Answers

  • What is the exact model? Example AN515-55-58VH.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    What happens when you press ESC key?

    Jack E/NJ

  • Kim675768
    Kim675768 Member Posts: 3 New User
    Acer ES 14 ES1-432-C79F
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    What happens when you press ESC key?

    Jack E/NJ

  • StevenGen
    StevenGen ACE Posts: 12,476 Trailblazer
    Kim675768 said:
    please 🙏 help me to fix this every time I open it always show this I need to reopen again before opening in window
    Does your laptop charge and is your battery charging or when you close the lid are you losing charge? First undo the back case cover and take the battery out and then reconnect the battery and see if this resets the laptop? As this icon is coming on either due to your charger or battery that has a fault or your top cover not switching the laptop off while in sleep mode etc etc that needs checking and diagnosing. 
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    What happens when you press ESC key?

    Jack E/NJ

  • Is windows bootable? Have you checked the battery wear with the hwinfo64 program?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)