Hi everyone, first of all, I want to say that my native speech is Spanish, so maybe you will find some grammatical errors
It worked perfectly for 1 month, until the failure began, what happens is that at random times, it can be 30 minutes of use or hours, the message "Slide shut down" appears on the screen (Image attached) and then without being able to do anything, the notebook goes to sleep. The problem is that it doesn't let me start again, when I touch the power button absolutely nothing happens, and if I touch any other key, the keyboard turns on and the fans are heard, but after 4 seconds it turns off again. I wait a day, I try to turn it on again and it works, but sometimes not even a minute and it turns off again. The problem is so serious that I can't practically use it.
SOLUTIONS I TRIED AND DID NOT WORK:
-Reinstall the operating system from 0
-BIOS update
-Disable HYPER-V
-Disable hibernation
-Configure so that the computer does not sleep or turn off the screen
-Reset the battery from the pin at the bottom
I thought that it could be some program that I use for studies, like SQL SERVER, but I reinstalled windows from 0 and didn't download any program, just use chrome for youtube and the problem happened again.
Attached video of the error when it happens:
