Switching to Tent Mode in Windows 11 - Travelmate Spin B311R-32

When switching from laptop to tent/tablet mode with my Travelmate Spin B311R-32 running Windows 11 Pro (it's a problem with Win 10 Pro too), the screen doesn't flip from landscape to landscape (flipped).

I have to manually flip the screen then flex the laptop to tent or tablet mode. In these two modes, the display setting is grayed-out.

Returning the unit back to laptop mode, the settings return to normal so I can manually set it back to landscape display [from landscape (flipped)].

Immediately after upgrading to Win 11 Pro from Win 10 Pro, the display would automatically flip the display between flexing the laptop to tent and back as one would expect. But at some point that feature/action stopped.

Is there a setting in the registry that controls this or a setting in Windows settings? I haven't found it if there is.

Accepted answers

bluepen61

Thank you Jack E/NJ for your help!!!! That spurred me to do a more extensive search to resolve it.

I discovered that a service was disabled. Sensor Monitoring Service. I set it to Automatic and started the service. Now my screen rotates! YEA!

I run a third party optimizer that disables some of the services and I suspect that was the culprit. I will have to set that when I run it again.

Before that, I reinstalled a couple of drivers, ran sfc /scannow, and check the registry for two settings (which were present). The last issue was to check the service. For me the service was the fix!

Again, thank you for encouraging me to continue to find a solution.

All comments

JackE

Did you update the Win11 g sensor driver from this link?

https://global-download.acer.com/GDFiles/Driver/G Sensor/G Sensor_Bosch_1.0.2.5_W11x64_A.zip?acerid=637713461436422053&Step1=NOTEBOOK&Step2=TRAVELMATE SPIN&Step3=TRAVELMATE SPIN B311R-31&OS=ALL&LC=en&BC=ACER&SC=PA_6

https://www.acer.com/ac/en/US/content/support-product/8273?b=1

bluepen61

No. That driver is not listed for my model. B311R-32

And fwiw, when I flip the unit from one mode to another, a transparent icon of the outline of the mode the unit is in will flash momentarily on the display. So the unit does know it is being switched from one mode to another.

JackE

Sorry, try DriverBooster freeware to see if it can pick up any better drivers on line that might affect orientation & mode.

bluepen61

Thank you Jack E/NJ for your help!!!! That spurred me to do a more extensive search to resolve it.

I discovered that a service was disabled. Sensor Monitoring Service. I set it to Automatic and started the service. Now my screen rotates! YEA!

I run a third party optimizer that disables some of the services and I suspect that was the culprit. I will have to set that when I run it again.

Before that, I reinstalled a couple of drivers, ran sfc /scannow, and check the registry for two settings (which were present). The last issue was to check the service. For me the service was the fix!

Again, thank you for encouraging me to continue to find a solution.