Blacking out screen

JoshuaGenChurch
JoshuaGenChurch Member Posts: 1 New User
Good day. While I was editing yesterday my screen suddenly turned black but the audio is still running so i tried to save the file then turned off the laptop. When I turned on the laptop the screen is still black and for some reasons white lines appeared on the screen but fades away after 1-2 minutes then returns to black screen.. what could be the problem and what i should do?

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi JoshuaGenChurch,

    May I know the full model name of your unit.

  • Bjkh2
    Bjkh2 Member Posts: 1 New User
    I am having the same issue can anyone help.  

    Acer Nitro 5
  • jcmolero71
    jcmolero71 Member Posts: 24 Networker
    are they with AMD processor?
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 703 Moderator
    Hi @jcmolero71,

    Thank you for being a valuable community member.

    It seems like you have posted a comment on older thread. This may not get complete attention by other community members. However, creating a new topic with issue in detail would help us to resolve your issue at the earliest.

    We thank you for your understanding.

    Regards,
    Acer-Samuel