Acer Chromebook R11 C738T: VPN, update, recovery

Ightorn
Ightorn Member Posts: 9

Tinkerer

edited June 2022 in Chromebooks
Hi,

I use an Acer R11 Chrmebook with great satisfaction
I have several questions about this.

- I set up the PPTP VPN ( https://support.google.com/chromebook/answer/1282338?hl=en#zippy=%2Cpptp-vpn-support) Does not work. Error: Failed
  Although it works well on an Android phone with these settings (Samsung Galaxy A70).

- Acer R11 C738T Chromebook. Last updated to Chrome OS 102. If I switch to beta or developer channel, can I upgrade further?

- Chromebook Recovery Utility: Acer R11 C738T is missing.

Thank you for your answers!


Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    I wonder if your VPN server has issues with Chromebooks?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ightorn
    Ightorn Member Posts: 9

    Tinkerer

    I do not know. Windows, Android can log in.
  • Ightorn
    Ightorn Member Posts: 9

    Tinkerer

    I found a solution to the recovery problem: https://chromeos.guide/chromeosdevices/acercyan
    VPN and upgrade are not resolved yet.

  • Ightorn
    Ightorn Member Posts: 9

    Tinkerer

    I switched to a beta channel, update 103 was installed. Written by ChromeOS, this is the last update.
    I hope this is not true. :)
    I couldn't resolve the VPN issue. :(