Today my Predator doesn’t turn on

monte0682
monte0682 Member Posts: 7

Tinkerer

Nothing happens. Lights are not on. Yesterday I was working on and today absolutely nothing. This laptop was 2500 and so many problems. What could it be? Please Acer support help.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,143 Trailblazer
    monte0682 said:
    Nothing happens. Lights are not on. Yesterday I was working on and today absolutely nothing. This laptop was 2500 and so many problems. What could it be? Please Acer support help.

    Which Predator model do you have, give us the exact model number?  As power on problems could be from many issues, like your battery, on/off key and internal circuitry issues that have shortened out circuitries and stopping your laptop from turning on. Try to open the laptop and disconnect the battery (as that will reset your bios also) for 5 min and then reconnect the battery and see if the laptop turn on? As a dead battery will cause your issues. Also check your on/off key if that is not faulty? If all that does not fix your issue, then its an internal circuitry issues.


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited April 2022
    StevenGen said:
    monte0682 said:
    Nothing happens. Lights are not on. Yesterday I was working on and today absolutely nothing. This laptop was 2500 and so many problems. What could it be? Please Acer support help.

    Which Predator model do you have, give us the exact model number?  As power on problems could be from many issues, like your battery, on/off key and internal circuitry issues that have shortened out circuitries and stopping your laptop from turning on. Try to open the laptop and disconnect the battery (as that will reset your bios also) for 5 min and then reconnect the battery and see if the laptop turn on? As a dead battery will cause your issues. Also check your on/off key if that is not faulty? If all that does not fix your issue, then its an internal circuitry issues.


    @StevenGen looking at the OP profile and threads he had opened since 2018 when he had joined its a G9-592 from 2017 so really old to which he already had more issues and we tried to help but it comes to a time that if the laptop has never been properly taken care of like proper repasting/cleaning etc theres nothing anyone can do if its really dead most ppl think that a gaming laptop its buy and forget but doesnt work that way you need to maintain it properly or wont last long personally i wouldnt try to diagnose a 5 year old gaming laptop not even powering on theres no point but thats just probably me. 

    monte0682 i doubt acer support would help you with your issues as its a discontinued model and warranty it over years and years ago and bare in mind this is not acer support we are just normal users like yourself here voluntarily on our own free time if you really want acer official support contact them directly from your own country support page :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @monte0682,

    Are you getting any light indication when charger is connected.
  • monte0682
    monte0682 Member Posts: 7

    Tinkerer

    It sad selo taken care of. I have HP for 15 years and another Toshiba which is 20+ years and still working. Both are perfectly working. Please don’t lecture me on taking care of you don’t know me and can’t offer any good advice.
  • monte0682
    monte0682 Member Posts: 7

    Tinkerer

    Also Acer should be worried how their expensive model just stops working after 5 years. It was always just sitting on a table.
  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon

    Hi @ monte0682

    Please mention your full model name of unit