Help with acer predator helios ph315-52. unit temperature is high.

Ahmadmedo60
Ahmadmedo60 Member Posts: 11

Tinkerer

edited June 2022 in Predator Laptops
I have problem with my acer predator helios ph315-52 i7 9750h, i got very high temperature when playing games (+90) yesterday i changed both cpu and gpu fans and thermal paste with MX4 but still same problem!! I always play with plugged in charger .. tried all guides here for windows optimization nothing worked !! Should i try install fresh windows 10 version 1809?! I have the latest version atm !! Even with throttle stop app the temp is very high !! Any suggestions please!!

[Thread was edited to add error in detail to the topic]

Answers

  • Have you tried running undervolting?

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  • Ahmadmedo60
    Ahmadmedo60 Member Posts: 11

    Tinkerer

    Yes but unfortunately same problem i dont know why !! 
  • Ahmadmedo60
    Ahmadmedo60 Member Posts: 11

    Tinkerer

    Update : when undervolt with throttlestop pre folder for my cpu and (disable turbo) got maximum 70 Celsius but the problem i got drop in fps in games and when i enable turbo got very high temperature +90 and great fps in games !! Any other suggestions or help? Should i change thermal paste again which is 4 old days only (MX4) ?
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    @Ahmadmedo60 did you try to take both fans out and clean them? Also, put the fans on the maximum speed to see if both of them are running with proper speed (you can post the RPM screenshot here for better clarification).
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Ahmadmedo60
    Ahmadmedo60 Member Posts: 11

    Tinkerer

    edited June 2022
    AnhEZ28 said: 
    @Ahmadmedo60 did you try to take both fans out and clean them? Also, put the fans on the maximum speed to see if both of them are running with proper speed (you can post the RPM screenshot here for better clarification).
    @AnhEZ28 Already bought 2 new fans just few days ago , and on max the speed reach around 6000 (a bit less) for both so nothing wrong with fans since they are new , i think there is a problem in thermal paste or pads but idk what is it
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    @Ahmadmedo60 how long have you bought the MX4 thermal paste?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Ahmadmedo60
    Ahmadmedo60 Member Posts: 11

    Tinkerer

    @AnhEZ28 3 days ago i replaced the fans and the thermal paste with MX4 ,
    When i disable turbo from throttlestop i got 75 temp maximum but fps drop in games and when I enable turbo and cpu clock goes to max i got very high temp even with undervolt pre folder and settings for my cpu ! 
  • Ahmadmedo60
    Ahmadmedo60 Member Posts: 11

    Tinkerer

    here is my settings and temperature 
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  • Ahmadmedo60
    Ahmadmedo60 Member Posts: 11

    Tinkerer

    Nothing worked so far , changed the thermal pads and thermal paste with grizzly one , still got +90 temp in cpu with max cpu clock when disable turbo boost in throttlestop temp are so better but fps drop in games !! 
  • Ahmadmedo60
    Ahmadmedo60 Member Posts: 11

    Tinkerer

    Could it be a wrong in charger?? I play always with plugged in the charger and battery 100% , maybe charger not stop charging cause the cpu temp to go high??
  • Try downloading the latest predator sense and undervolting file I uploaded to google drive: https://drive.google.com/drive/folders/1L3Ln-WkCvogX1OUmr74i3h8jk4ICVF94
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    @Ahmadmedo60 make sure when you tighten the screw, tighten it until it is snug but do not force it. Raise the laptop bottom up to get better heat transfer.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)