No touchpad or mouse or showing in device manager Swift 1
newentcc
Member Posts: 1 New User
brand new Acer Swift 1 - touchpad not working, no mouse icon, F7 thing not working and no touchpad in device manager - when I click on mouse (as have to connect external one) and click any update driver commands - always says up to date, disconnected mouse - still no touchpad or anything - plus impossible to complete tasks and searches without the external one attached - but I am loosing my mind!!!!! Help!
(Thread was edited to add model name to the title)
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@newentcc
Please remove the external mouse and then try fn + f7 or f7 alone on keyboard.Try fn + f6 or f6 alone or fn + f7 or f7 alone on keyboard to disable and enable the touchpad.Please look at the key f6 and f7 key on keyboard. You can see the hand symbol with fingers. That denotes the touchpad function key. On some models it will be on f6 and some models it will be on f7. So we need to use the right key depending upon the laptop model. If fn + f7 is not working then we have to use f7 alone to make it to work. On some old laptop models there will be a separate button right next to touch pad area which is below the space bar. It is used to turn on and off the touch pad. On some old models it will be right next to power button. On all new models, f7 key is used to enable and disable the touch pad. If you would like to disable and enable the touchpad, please press and hold fn key on the keyboard and then press f6 or f7 once. If the touchpad is not getting disabled you can either press f6 alone or f7 alone without holding the fn key. It is used to enable or disable the touchpad..After disabling and enabling the touchpad check how it is working..If it is still not workingGo to support.acer.comchose your countrytype snid or chose your modelgo to drivers - Install the i/o drivers first and then install the touch pad driverPlease install the i/o drivers first and then install the touch pad drivers.. Please remove the external mouse and check the touch pad.Click on "Like" if you find my answer useful
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Also and in addition, can you tell us if the touchpad and pointing device ever worked from new and out of the box? If it didn't work, then contact Acer Support as your laptop is under 12 months warranty so, don't open it and/or do anything that will void your warranty! As Acer will rectify your touchpad/pointing device problem as it could be a defective touchpad or its connecting internal cable is either defective or its not connected properly?newentcc said:brand new Acer Swift 1 - touchpad not working, no mouse icon, F7 thing not working and no touchpad in device manager - when I click on mouse (as have to connect external one) and click any update driver commands - always says up to date, disconnected mouse - still no touchpad or anything - plus impossible to complete tasks and searches without the external one attached - but I am loosing my mind!!!!! Help!0 -
What is the exact model? Example AN515-55-58VH.
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Yes, there have been literally hundreds of different Swift 1 models over the years. We really need to know which you have before we can give much help. In Device Manager is there anything, even something seemingly unrelated, flagged with an error or warning?
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