Laptop not booting up even with external power source, 18 months old! Aspire 5 A514-52 14

Hawkfield
Hawkfield Member Posts: 2 New User
edited May 2022 in Aspire Laptops
We bought a new laptop for our daughter 18 months ago for her 18th birthday as she was due to go to university, now it's her 1st year exams on line and the laptop is not booting up, even with external power source, spoke to customer support who said it's probably the motherboard which costs over £400 to replace. It's out of warranty (1 year) and that they can't help! ACER - Aspire 5 A514-52 14" Laptop - Intel® Core™ i5, 256 GB SSD, Silver. Can anyone suggest anything?

(Thread was edited to add model name to the title)

Comments

  • Hawkfield
    Hawkfield Member Posts: 2 New User
    Quoted £475 by customer services to be precise!