My A514-54 will not boot-Windows Recovery, F12 Not responding, Unable to access Safe Mode-Stuck?

VenaD
VenaD Member Posts: 3 New User
Could not check the drivers because I have limited access at this point.


Answers

  • VenaD
    VenaD Member Posts: 3 New User
    edited May 2022
    The attachment did not come out as I had hoped.

    I downloaded a software which now appears corrupt because the new Acer Aspire 5 is really messed up. I do not have an optical drive.In my excitement I did not think to make a USB recovery drive at the get go. I at one time had access to F12, but was not able to access F4, 5 and 6 to get into Safe Mode is was not functioning. I no longer have access to F12. Only F2 works.

    I tried hard power off and restart 3 times in a row but the Windows Recovery would not engage.


    These are the images and error messages I received: 






    (Thread was edited to add model name to the title)

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @VenaD

    Have you tried hold down ALT key and tapping the F10 key when bootup to reach the Restore Menu?

    Troubleshoot>Reset This PC


    If the reset PC still doesn't work, you may need to do a clean Windows install by creating a new Win 10/Win11 flash drive from Microsoft web site using their Media Creation Tool.
  • VenaD
    VenaD Member Posts: 3 New User
    Thanks for your response. Yes, I did the ALT + F10 no success. Did create a new install, I'm working with it. No success so far.
  • Puraw
    Puraw ACE, Member Posts: 13,230 Trailblazer
    Hi@VenaD
    Try to find a friend who has Windows 11 installed and has made a Recovery Drive (USB thumbdrive). Borrow the USB drive and insert that in your laptop. Boot up with the F2 key depressed to enter BIOS. Go to your last BIOS screen and move up "Boot from USB" option, exit BIOS while saving your setting. Reboot with your USB drive and select system recovery or Reset whatever works.
  • Are you pressing alt+f10 before the acer logo?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)