Swift 3 SF313-52 screen suddenly appears damaged

My Acer Swift SF313-52 screen suddenly appeared like it was damaged. The resolution dropped and it looked like there was a filter placed over the screen. Sometimes when programs are minimised they appear to remain open but at 50% capacity, this tends to happen after 10-15 minutes of use and can be reset by spread the laptop. Whitish light also gradually appears on the screen travelling up from the taskbar, have shown this in the linked photos, this also goes away after restarting the laptop. I have connected the laptop to an external display and it showed no signs of what was happening on my laptop screen. I haven’t dropped or damaged the laptop in anyway, it seemed to switch out of no where whilst I was using it.

{Thread was edited to add model name to the title}

Accepted answers

All comments

JackE

Is it still under warranty?

Bmil123

JackE said:

Is it still under warranty?

Yes it is

JackE

OK. Let's try a factory reset. Shut the laptop off normally. Then turn it back on and immediately press and hold ALT key while tapping the F10 key. A menu should appear to allow you to reset the machine while saving your personal files or a complete erase everything factory reset. The erase everything reset is preferred but you can try a reset while saving personal files to see if it fixes the problem.

Quick Links

Top Members

Weekly

Puraw 445

StevenGen 255

RenanVilela 80

GAMING6698 70

Jack22 65

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™