Acer Nitro 5 AN515-45 (BSOD)Blue screen of death problem.

TA2EN
TA2EN Member Posts: 10

Tinkerer

Hey there , i have a question which is Blue screen of death problem . The problem make me confused for a month , i let my laptop to restarted but it stuck in booting and goes to (BSOD) and error code : "kmode_expection_not_handled" so i used my whole time to doing searched in Google and i used all that can solution method but it useless . And , sometimes my laptop often came out crashed, (BSOD) and error code : "page_fault_in_nonpaged_area" , and "video_memory_management_internel " with "nvlddmkm.sys" problem so we decide went to nearby pc shop and checking laptop , i said to the repair employee to let him checking Drives and (BSOD).When they finished that repair employee , they said which is drives no problem but they checked system and asking to reformat windows os system so they said let laptop to goes to seller there asking and i asked to seller and they reformat my laptop and (BSOD) came out again . Tonignt , i doing some downloading apps and downloading backed up files and some installed successfull for need to restart and (BSOD) again and "kmode_expection_not_handled" again so how can i repair this problem . I wish who can answer that i confused for (BSOD) problem. Thanks :blush:

Requirements Drives :
  • AMD Ryzen 5th 5600H Series with Radeon Graphics
  • Geforce GTX 1650 
  • 16GB Ram (2 stick with 8GB Ram)
  • 512GB Storage SSD

Answers

  • JackE
    JackE ACE Posts: 45,173 Trailblazer
    Open Device Manager. Click network adapters folder. What model is your wifi card?

    Jack E/NJ

  • TA2EN
    TA2EN Member Posts: 10

    Tinkerer

    Yeah , it,s Mediatek MT7921 wlan card
  • JackE
    JackE ACE Posts: 45,173 Trailblazer
    Other users have reported similar issues caused by this card's driver and the fix seems to be downloading the update posted on this link.

    Jack E/NJ

  • TA2EN
    TA2EN Member Posts: 10

    Tinkerer

    I had updated my wlan drive and sometimes it didnt functioning
  • JackE
    JackE ACE Posts: 45,173 Trailblazer
    edited May 2022

    Did you try to install the wlan update from this link that I posted earlier?

    Jack E/NJ

  • TA2EN
    TA2EN Member Posts: 10

    Tinkerer

    Can it download in my acer?
  • JackE
    JackE ACE Posts: 45,173 Trailblazer
    edited May 2022
    Yes. Then run the EXE file by pressing WIN+R and enter the EXE filename. Jack E/NJ

    Jack E/NJ

  • TA2EN
    TA2EN Member Posts: 10

    Tinkerer

    Thanks Bro , now i solved in my problem but i'll need to use a little time to check whether have BSOD again . And again, Thank you  o:)
  • JackE
    JackE ACE Posts: 45,173 Trailblazer
    OK. Let us know so others might benefit. :)

    Jack E/NJ