Hi guys! I had problem with installing nitro sense application on nitro 5 AN515-43

Justboy
Justboy Member Posts: 9

Tinkerer

edited April 2022 in Nitro Gaming
I had problem with installing nitro sense application on nitro 5 AN515-43 then i found out that because of system


(Thread was edited to add model name to the title)


They told that there should be a word Nitro
So to use nitro sense and other features of laptop i must add word Nitro here. But the worst is that it can be done in local service centers but i live where there is no acer service center so what i should do? 

Best Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    Answer ✓
    @Justboy try to add the word Nitro before the model name in the regedit HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\BIOS 
    SystemProductName
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    Answer ✓
    @JustBoy looks good. Also change the system family to Nitro 5
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    Answer ✓
    @Justboy I see, then try to go to the Nitrosense folder, plugs, and find the folder Nitro AN515-43. Change the name to AN515-43
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    @Justboy

    I understand that you have trouble installing Nitro Sense app. For your information, your laptop AN515-43 is compatible to use Nitro Sense app. 

    In order to help you, I would like to know what happens exactly while installing the Nitro Sense app. Also share the place from where you tried to download the app. 

    Awaiting for your response. 

    Regards, 
    Balatekie
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Justboy
    Justboy Member Posts: 9

    Tinkerer

    @Balatekie


    I downloaded it from official acer website 


    And problem is this computer is not support

    a



  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    edited April 2022
    Justboy said:
    @Balatekie


    I downloaded it from official acer website 


    And problem is this computer is not support

    a



    Hi!!

    Justboy.. Thanks for replying 

    You downloaded the Nitro Sense app from the correct place. You stated as computer does NOT support. Do you get any error message while installing the app? If so... please share the exact wordings of the error message. 

    Regards, 
    Balatekie
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Justboy
    Justboy Member Posts: 9

    Tinkerer

    @Balatekie,
    That's it

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Justboy said:
    @Balatekie,
    That's it

    Thank you for your immediate response. 

    In order to resolve this issue, the name of unit should be corrected in BIOS and that can be done only at Acer Service Center. If you believe that your product is under warranty, I request you to please contact Acer Technical Support in your location and arrange repair order. You can reach Acer support by clicking here

    Hope this helps!

    Regards, 
    Balatekie


     :) If you think I've answered your question, please hit the Accept Answer:)

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    Answer ✓
    @Justboy try to add the word Nitro before the model name in the regedit HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\BIOS 
    SystemProductName
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Justboy
    Justboy Member Posts: 9

    Tinkerer

    @AnhEZ28,
    Bro it looks perfect but could you send more info please
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    @Justboy did you change the name successfully?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Justboy
    Justboy Member Posts: 9

    Tinkerer

    @AnhEZ28,
    Like this
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    Answer ✓
    @JustBoy looks good. Also change the system family to Nitro 5
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Justboy
    Justboy Member Posts: 9

    Tinkerer

    @AnhEZ28,
    Bro i did both
    And should i give restart to laptop
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    @Justboy yes, restart after you have done so.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Justboy
    Justboy Member Posts: 9

    Tinkerer

    @AnhEZ28,
    Bro i did everything (add word, change family, restart) but after restarting all returned to their original stage
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    Answer ✓
    @Justboy I see, then try to go to the Nitrosense folder, plugs, and find the folder Nitro AN515-43. Change the name to AN515-43
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Justboy
    Justboy Member Posts: 9

    Tinkerer

    😱 OMG! Thanks brother 😁 thanks!!!
  • Justboy
    Justboy Member Posts: 9

    Tinkerer

    @AnhEZ28 Thanks!!! 🙏🙏🙏👍Bro
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    @Justboy you're welcome!
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!