Aspire V7-482 webcam not working

victor_marinus
victor_marinus Member Posts: 2 New User

Hello,

 

I just bought an Aspire V7-482. Everything works fine on this ultrabook axcept the webcam.

Windows device manager shows that a webcam is installed and working well but all applications give errors on the webcam.

 

When I have a look at the downloadable drivers on acers website, there is no driver for the webcam.

 

How can I solve this problem?

Answers

  • Pyr0technicien
    Pyr0technicien Member Posts: 16 New User

    all my acer products had the same problem after a certain time of use.
    It's always an hardware problem, the wire  inside the laptop may be broken.

    Do you hear the "new device connected noise" when you move the screen ?

    try to use your webcam and move the screen back and forth, it should work with your screen on the good position.

  • victor_marinus
    victor_marinus Member Posts: 2 New User

    I deleted the device and windows finds a new "unknown" device.

     

    I think it is a driver problem. However on the acer website there are no specific Webcam drivers.

     

    kind regards,

    Victor

This discussion has been closed.