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Could the degrading health of my Acer Nitro AN515-54 be the intel optane memory?
SweatyElbows76
Member Posts: 33 Troubleshooter
in Nitro Gaming
I got this laptop a year ago approximately. After 3 months it started to lag alot. I tried a ton of stuff and followed a bunch of guides. They didn't work,however i found out that my HDD was degrading. This seemed fishy to me since Acer is a branded company and it had only been 3 months. So,all in all my question here is whether that the HDD started degrading due to the intel optane memory?
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Best Answer
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How long ago did you buy the computer? Now, see that the crystaldiskinfo program encountered three errors on the hard disk and not on optane memory. The problem is with the hard drive.
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egydiocoelho
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Answers
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@SweatyElbows76 HDD can have some premature failures depending on the manufacturer it is made from and environment like heavy impact when carrying around. Use an HD smart checking software like CrystalDiskInfo to check if your HDD is falling or not.Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
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@AnhEZ28 i have already checked that the hard drive is failing on crystaldiskinfo however there has never been a heavy impact when carrying it around.0
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@SweatyElbows76 can you show me the error?Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
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sorry i cannot but it mostly makes a weird noise and then slows down
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or sometimes it doesnt react at all0
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@SweatyElbows76 do you have any red or yellow error indicators in the Crystaldiskinfo? Like the ID 05 or C5 showing the yellow indicator?Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
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@SweatyElbows76Send a screenshot of crystaldiskinfo:
@prunemaster If your computer has optane memory installed and the optane memory is failing, it will interfere with hard disk performance. Optane memory is basically cache memory, which speeds up hard disk performance.
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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@prunemaster What is the exact model of your laptop? Example AN515-55-58VH. I don't think an optane memory is capable of causing damage to the hard drive. Now, if optane memory is failing, hard disk performance can be degraded.
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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@SweatyElbows76 how do you know that your model has an Optane? This model usually has either an SSD or a 1TB HDD by default or not have Intel Optane Module.Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
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Also, if its a HDD it has a read/write head. If the computer is bumped while the read/write head is working can scratch the disk and cause problems. SSD degrade over time anyway.
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@prunemaster An515-54 can have many configurations like 1TB HDD, 256GB, 512GB SSD. But @SweatyElbows76 needs to provide the last 4 digits of the model to know the specs further more.Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
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@prunemaster I'm not sure how that relates to being authorative but you see that they have different part number like here for example https://www.acer.com/ac/en/AE/content/model/NH.Q59EM.04Q
Still the an515-54 but different configuration and part numer. The detailed model number is found at miscellaneous, package content. AN515-54-XXXX( X will be different for all configuration)
That page is for general specs reference. You will get a detailed specs when you look at the store page here https://www.acer.com/ac/en/GB/content/models/laptops/nitro5 or any other 3rd party store.
Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
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@prunemaster but still I do agree with you that searching only an515-54 specs will make many confusion. They need to add more the 4 digits on the website so that people and understand the difference. Of course, when you buy a certain model on a online store like amazon, you will be able to check the specs that you are going to buy or ask the seller about the detail specs.
AN515-54-70A9 is the one that has an Intel Optane module. I found this from a 3rd party store.Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
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