Laptop turns on but it will not charge while turned on - Aspire A515-54G

kesavakarri
kesavakarri Member Posts: 3 New User
edited April 2022 in Aspire Laptops
Laptop model:  Aspire A515-54G
OS: Windows 10
When this occurred: While training an ML model, it had around 25 number of epochs, turned off cause out of battery later plugged in & turned it on & this happened.

Mine has the battery reset button, but no use.
The laptop turns on but it will not charge while turned on.
The orange light blinks when I plug it in while the laptop's turned on.

Sorry for the weird pictures, I wasn't allowed to upload the video.


Please let me know if there are any similar situations,

[​//Edited the content to add model name]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    edited April 2022
    Laptop model:  Aspire A515-54G
    OS: Windows 10
    When this occurred: While training an ML model, it had around 25 number of epochs, turned off cause out of battery later plugged in & turned it on & this happened.

    Mine has the battery reset button, but no use.
    The laptop turns on but it will not charge while turned on.
    The orange light blinks when I plug it in while the laptop's turned on.

    Sorry for the weird pictures, I wasn't allowed to upload the video.


    Please let me know if there are any similar situations,
    Thanks.

    The first picture shows a plug icon next to the battery which means that the battery is plugged in and charging, the second picture doesn’t show that, so this laptop was charging at some point while plugged in. All these symptom could be because your battery could have a problem, so and first, do a battery complete drain and then unplug the battery and leave it unplugged for about 5-10min as that will also reset the laptops bios, also check the condition of your battery if its output is to its specs and not damaged or swollen etc if not then, plug it back and see if the battery charges. If not, check the charger if its output is to specs? If not then its an internal power/charge board and its circuitry problems, that could be related to a Super IO chip, capacitors or fuses that could be shorted or burned out and need an experienced tech to diagnose and replace with appropriate tools. 


  • kesavakarri
    kesavakarri Member Posts: 3 New User
    StevenGen said:
    Laptop model:  Aspire A515-54G
    OS: Windows 10
    When this occurred: While training an ML model, it had around 25 number of epochs, turned off cause out of battery later plugged in & turned it on & this happened.

    Mine has the battery reset button, but no use.
    The laptop turns on but it will not charge while turned on.
    The orange light blinks when I plug it in while the laptop's turned on.

    Sorry for the weird pictures, I wasn't allowed to upload the video.


    Please let me know if there are any similar situations,
    Thanks.

    The first picture shows a plug icon next to the battery which means that the battery is plugged in and charging, the second picture doesn’t show that, so this laptop was charging at some point while plugged in. All these symptom could be because your battery could have a problem, so and first, do a battery complete drain and then unplug the battery and leave it unplugged for about 5-10min as that will also reset the laptops bios, also check the condition of your battery if its output is to its specs and not damaged or swollen etc if not then, plug it back and see if the battery charges. If not, check the charger if its output is to specs? If not then its an internal power/charge board and its circuitry problems, that could be related to a Super IO chip, capacitors or fuses that could be shorted or burned out and need an experienced tech to diagnose and replace with appropriate tools. 


    Hi Steven,
    Thanks for the reply.

    By unplug the battery do you mean i need to open the back case & unplug it?
  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    StevenGen said:
    Laptop model:  Aspire A515-54G
    OS: Windows 10
    When this occurred: While training an ML model, it had around 25 number of epochs, turned off cause out of battery later plugged in & turned it on & this happened.

    Mine has the battery reset button, but no use.
    The laptop turns on but it will not charge while turned on.
    The orange light blinks when I plug it in while the laptop's turned on.

    Sorry for the weird pictures, I wasn't allowed to upload the video.


    Please let me know if there are any similar situations,
    Thanks.

    The first picture shows a plug icon next to the battery which means that the battery is plugged in and charging, the second picture doesn’t show that, so this laptop was charging at some point while plugged in. All these symptom could be because your battery could have a problem, so and first, do a battery complete drain and then unplug the battery and leave it unplugged for about 5-10min as that will also reset the laptops bios, also check the condition of your battery if its output is to its specs and not damaged or swollen etc if not then, plug it back and see if the battery charges. If not, check the charger if its output is to specs? If not then its an internal power/charge board and its circuitry problems, that could be related to a Super IO chip, capacitors or fuses that could be shorted or burned out and need an experienced tech to diagnose and replace with appropriate tools. 


    Hi Steven,
    Thanks for the reply.

    By unplug the battery do you mean i need to open the back case & unplug it?
    Yes yiou need to open the back and also clean all the vents and might as well repaste the cpu/gpu also as that is good practice to do.
  • Try disconnecting and reconnecting the battery:
    https://www.youtube.com/watch?v=sDbERKtMBe0

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