Alternative way of turning on/booting a laptop with faulty power button Predator Helios 300 PH315-52

maroo310
maroo310 Member Posts: 5

Tinkerer

edited November 2021 in Predator Laptops
I own an Acer Predator Helios 300 PH315-52 and its power button is not working anymore. I just managed to turn on my laptop by taking it to a local laptop repair service, they only jumpstart it since they don't have replacement parts. I don't want to use that method(jumpstart) because I've read somewhere that frequently using that method(jumpstart) is discouraged as it may cause damage to your laptop. I've also tried going into BIOS settings to try setting up my laptop to schedule bootup at a certain time, however, I can't find the Power Management tab in my laptop BIOS which is usually where this(schedule bootup) procedure is done. So, is there any other way for me to boot up my laptop?

My laptop is also out of warranty.

Comments

  • In this case, the only correct solution would be to replace the keyboard.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021
    maroo310 i completely agree with @egydiocoelho you need to get the faulty parts replaced asap in this case the keyboard if you post the country keys layout of the keyboard we can provide you with a part number for you to look for :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • maroo310
    maroo310 Member Posts: 5

    Tinkerer

    Yes thank you for replying, I've already ordered a replacement keyboard for my laptop. However, it usually takes at least a week to be delivered where I'm from. So is it safe to put my laptop in sleep while the charger is plugged in until I can get the replacement part since I can't shut it down?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021
    maroo310 i would use hibernate instead but again you would need the power button anyways so if sleep works for you yeah its fine :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim said:
    maroo310 i would use hibernate instead but again you would need the power button anyways so if sleep works for you yeah its fine :)
    He could use suspend and wake up the notebook, with an external keyboard or a usb mouse.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    xapim said:
    maroo310 i would use hibernate instead but again you would need the power button anyways so if sleep works for you yeah its fine :)
    He could use suspend and wake up the notebook, with an external keyboard or a usb mouse.
    Yeah he can thats what the OP been doing i think ???


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • maroo310
    maroo310 Member Posts: 5

    Tinkerer

    xapim said:
    xapim said:
    maroo310 i would use hibernate instead but again you would need the power button anyways so if sleep works for you yeah its fine :)
    He could use suspend and wake up the notebook, with an external keyboard or a usb mouse.
    Yeah he can thats what the OP been doing i think ???
    I don't use an external keyboard. My laptop's keyboard is working fine except for the power button. 
  • Have you checked if the keyboard connector has any corroded trails?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • maroo310
    maroo310 Member Posts: 5

    Tinkerer

    Have you checked if the keyboard connector has any corroded trails?
    Repairman from a local laptop repair service was the one who checked my laptop. So, I don't know if the keyboard connector has corroded trails, but they also did recommend to change my keyboard module.
  • What is your keyboard language?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021
    What is your keyboard language?
    egydiocoelho seems the OP already ordered a replacement keyboard according to his reply/post above :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • maroo310
    maroo310 Member Posts: 5

    Tinkerer

    I just replaced my keyboard today. It was indeed a keyboard problem. The power button works fine now. Thank you for all your advice.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021
    maroo310 glad you finally got it sorted please accept your own answer as solved (and any other answers you might think it helped) to mark your thread as solved :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @maroo310,

    It looks like hardware issue. Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/

  • WTFChuck
    WTFChuck Member Posts: 1 New User
    maroo310 said:
    I own an Acer Predator Helios 300 PH315-52 and its power button is not working anymore. I just managed to turn on my laptop by taking it to a local laptop repair service, they only jumpstart it since they don't have replacement parts. I don't want to use that method(jumpstart) because I've read somewhere that frequently using that method(jumpstart) is discouraged as it may cause damage to your laptop. I've also tried going into BIOS settings to try setting up my laptop to schedule bootup at a certain time, however, I can't find the Power Management tab in my laptop BIOS which is usually where this(schedule bootup) procedure is done. So, is there any other way for me to boot up my laptop?

    My laptop is also out of warranty.
    Why aren't people outraged that this company continues to sell this defective product with apparently no intention on resolving the issue? There are scores of people all over the internet with the same problem and they continue to sell the defective product. This power issue is now happening to me for the second time this year. After spending around 1800 dollars on a gaming laptop, it is sad to see the lack of concern for their reputation. I barely use the power button I usually snooze but I just moved. After driving for 8 hrs and unpacking I get ready to reward myself to my favorite PC game and NO POWER. This is a glaring manufacturer defect and a responsible company would own up to their mistake and off a free/low cost solution that doesn't require me to take it in for repairs everytime I turn it off. Pathetic. I will never by product from this company again.