Predator Helios 300 i7 10th gen gtx1650ti overheating issue

Srikar2004
Srikar2004 Member Posts: 7

Tinkerer

My predator helios 300's CPU is reaching 85-90 degrees when I am doing light tasks like surfing on youtube and when playing a game it reaches to 95-98 degrees. I tried undervolting but it is also not working and I got this laptop about 4-5 months ago.

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    Try to contact Acer first to have them clean and replace thermal paste since you still have warranty.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Srikar2004
    Srikar2004 Member Posts: 7

    Tinkerer

    edited December 2021
    AnhEZ28 said:
    Try to contact Acer first to have them clean and replace thermal paste since you still have warranty.

    Sorry but its not in warranty do you know what's causing the issue, the frequency of cpu just goes to 4000mhz even when I am doing nothing..
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ Srikar2004
    (1) Press and hold power button till laptop shuts off.
    (2) Unplug charger. No LEDs should be lit.
    (3) Insert paper clip into reset pinhole on bottom for about a minute
    (4) Plug charger back in but wait till battery charge LED turns from steady orange to steady blue
    (5) Only after battery charge LED turns steady blue, turn laptop back on and immediately press the F2 key to enter the BIOS menu
    (6) Press F9 in the BIOS menu to load defaults. Press F10 to save defaults and exit the BIOS menu
    (7) Laptop should start Windows login normally or continue repair
  • Srikar2004
    Srikar2004 Member Posts: 7

    Tinkerer

    AnhEZ28 said:
    Try to contact Acer first to have them clean and replace thermal paste since you still have warranty.
    Hey instead can you or anyone suggest some undervolting values, currently my values are -125 for cpu core and I dont have the knowledge of cpu cache so please suggest me some values for cpu core and cache, maybe I am keeping values wrong..
    Btw I am using throttlestop
    And I tried the power plan thing also and that also didnt help...
  • Srikar2004
    Srikar2004 Member Posts: 7

    Tinkerer

    Hi @ Srikar2004
    (1) Press and hold power button till laptop shuts off.
    (2) Unplug charger. No LEDs should be lit.
    (3) Insert paper clip into reset pinhole on bottom for about a minute
    (4) Plug charger back in but wait till battery charge LED turns from steady orange to steady blue
    (5) Only after battery charge LED turns steady blue, turn laptop back on and immediately press the F2 key to enter the BIOS menu
    (6) Press F9 in the BIOS menu to load defaults. Press F10 to save defaults and exit the BIOS menu
    (7) Laptop should start Windows login normally or continue repair
    Sorry but I cant do it, its too risky for me.
  • ExTurtles
    ExTurtles Member Posts: 53 Die Hard WiFi Icon
    Hi @ Srikar2004
    (1) Press and hold power button till laptop shuts off.
    (2) Unplug charger. No LEDs should be lit.
    (3) Insert paper clip into reset pinhole on bottom for about a minute
    (4) Plug charger back in but wait till battery charge LED turns from steady orange to steady blue
    (5) Only after battery charge LED turns steady blue, turn laptop back on and immediately press the F2 key to enter the BIOS menu
    (6) Press F9 in the BIOS menu to load defaults. Press F10 to save defaults and exit the BIOS menu
    (7) Laptop should start Windows login normally or continue repair
    Sorry but I cant do it, its too risky for me.
    That is not risky, if anything undervolting is more risky.
  • ExTurtles
    ExTurtles Member Posts: 53 Die Hard WiFi Icon
    Hi @ Srikar2004
    (1) Press and hold power button till laptop shuts off.
    (2) Unplug charger. No LEDs should be lit.
    (3) Insert paper clip into reset pinhole on bottom for about a minute
    (4) Plug charger back in but wait till battery charge LED turns from steady orange to steady blue
    (5) Only after battery charge LED turns steady blue, turn laptop back on and immediately press the F2 key to enter the BIOS menu
    (6) Press F9 in the BIOS menu to load defaults. Press F10 to save defaults and exit the BIOS menu
    (7) Laptop should start Windows login normally or continue repair
    Sorry but I cant do it, its too risky for me.
    That is not risky, if anything undervolting is more risky. Just follow the steps.
  • Srikar2004
    Srikar2004 Member Posts: 7

    Tinkerer

    ExTurtles said:
    Hi @ Srikar2004
    (1) Press and hold power button till laptop shuts off.
    (2) Unplug charger. No LEDs should be lit.
    (3) Insert paper clip into reset pinhole on bottom for about a minute
    (4) Plug charger back in but wait till battery charge LED turns from steady orange to steady blue
    (5) Only after battery charge LED turns steady blue, turn laptop back on and immediately press the F2 key to enter the BIOS menu
    (6) Press F9 in the BIOS menu to load defaults. Press F10 to save defaults and exit the BIOS menu
    (7) Laptop should start Windows login normally or continue repair
    Sorry but I cant do it, its too risky for me.
    That is not risky, if anything undervolting is more risky. Just follow the steps.
    Ok but how will it help the temps to go down
  • Srikar2004
    Srikar2004 Member Posts: 7

    Tinkerer

    ExTurtles said:
    Hi @ Srikar2004
    (1) Press and hold power button till laptop shuts off.
    (2) Unplug charger. No LEDs should be lit.
    (3) Insert paper clip into reset pinhole on bottom for about a minute
    (4) Plug charger back in but wait till battery charge LED turns from steady orange to steady blue
    (5) Only after battery charge LED turns steady blue, turn laptop back on and immediately press the F2 key to enter the BIOS menu
    (6) Press F9 in the BIOS menu to load defaults. Press F10 to save defaults and exit the BIOS menu
    (7) Laptop should start Windows login normally or continue repair
    Sorry but I cant do it, its too risky for me.
    That is not risky, if anything undervolting is more risky. Just follow the steps.
    Ok but where is the reset pinhole and will cause any harm to data, like will the data be removed ?