Can't recover Chromebook. Error: "An unexpected error has occurred - CB3-431
daha
Member Posts: 4 New User
I have a problem of restorations fail displaying the following message an unexpected error occurred chrome os recovery looking closer the error code changes between 0x02 and 0x05a
model CB3-431
Thanks for your help
[//Edited the content to add model name]
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Answers
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How are you attempting a recovery, and why?
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I can not restore it shows me the following error chromebook recovery reason 0x05
an unexpected error has occurred
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My questions still stand... Why are you trying a recovery? What process are you following to attempt the recovery?
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I would like to recover it because I can no longer access the desktop and it displays the message mentioned above so I tried some incentives from a bootable USB key but without successso have you ever had the problem and how did you proceed
Tks0 -
Typically that failure occurs when the drive is unable to be written, usually due to it failing. The drive on your system is an eMMC and soldered to the motherboard, so not really replaceable.
Take a look at this page and double check that you've been trying the right procedure. If going through that recovery process doesn't work it pretty much has to be the drive. In that case it's probably as cheap to replace the whole system as to replace just the motherboard...
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