Acer Nitro AN515-45 (RTX3080) low fps

ComeTrail
ComeTrail Member Posts: 3 New User
Hello everyone, 
I've had this laptop (Nitro AN 515-45) for 2 months now, and I'm just now starting to question whether it's an incorrect assumption of mine that for its specs, my acer nitro is underperforming.

- AMD Ryzen 7 5800H
- RAM 16GB (1×16) DDR4
- 1TB WD SSD
- Nvidia RTX 3080 Laptop (8GB) 
- 165hz Display WQHD

I'm mostly an Apex Legends player, and I've noticed a few things while playing which I'm pretty sure are not supposed to happen:

- At MAX settings, I'm always hovering around 70-100 fps (pretty low compared to other friends of mine with slightly different builds but same graphic card)
- Trying to lower the settings from those causes the FPS to become even more unstable, while the game starts to stutter like crazy

I've tried to see if I could fix this in some way or the other, unsuccessfully. Here's what I've tried:

- Bought a cooling pad to lower temperature
- Set High Performance on NitroSense 
- Choose Nvidia Graphic Card (High Performance) on the Nvidia Control Panel
- Uninstalled, Re-installed Nvidia Drivers 
- Turned Off Windows Game settings
- set game quality from 2k to 1080p


What else can I try to do to fix it? I wouldn't even care that much if 100 fps is its top performance at max settings, but what is causing the crazy stutters whenever I try to lower the game's settings?

Thanks to anyone willing to help.


Answers

  • StevenGen
    StevenGen ACE Posts: 12,839 Trailblazer
    edited March 2022
    ComeTrail said:
    Hello everyone, 
    I've had this laptop (Nitro AN 515-45) for 2 months now, and I'm just now starting to question whether it's an incorrect assumption of mine that for its specs, my acer nitro is underperforming.

    - AMD Ryzen 7 5800H
    - RAM 16GB (1×16) DDR4
    - 1TB WD SSD
    - Nvidia RTX 3080 Laptop (8GB) 
    - 165hz Display WQHD

    I'm mostly an Apex Legends player, and I've noticed a few things while playing which I'm pretty sure are not supposed to happen:

    - At MAX settings, I'm always hovering around 70-100 fps (pretty low compared to other friends of mine with slightly different builds but same graphic card)
    - Trying to lower the settings from those causes the FPS to become even more unstable, while the game starts to stutter like crazy

    I've tried to see if I could fix this in some way or the other, unsuccessfully. Here's what I've tried:

    - Bought a cooling pad to lower temperature
    - Set High Performance on NitroSense 
    - Choose Nvidia Graphic Card (High Performance) on the Nvidia Control Panel
    - Uninstalled, Re-installed Nvidia Drivers 
    - Turned Off Windows Game settings
    - set game quality from 2k to 1080p


    What else can I try to do to fix it? I wouldn't even care that much if 100 fps is its top performance at max settings, but what is causing the crazy stutters whenever I try to lower the game's settings?

    Thanks to anyone willing to help.


    IMO, you have done everything that you can as a consumer to make your laptop perform at its best and peak performance, if you are worried about this and your laptop is under warranty don't open it or touch it and consult Acer Support with this problem!

    Your Acer Nitro AN515-45 with the Ryzen 7 5800H and the RTX3080 is a top spec gaming laptop, maybe increase the RAM to 64GB (do a Crucial System Scan as that is their max ram for this laptop) as that would help with fps also, don't run the fan on "High performance" as I found that does nothing and accounts for increased temps, also and what you have to remember is this, that irrespective of any settings that you do, high end gaming laptops are not like high end or even mid-range desktops as their biggest enemy is HEAT and HEAT dispersion so check that while playing "Apex Legends" and hard demanding games as fps are always related to your cpu/gpu heating up and the laptops inability to disperses this heat quickly enough and PS issues at high gaming, which is something that you can’t fix like in a desktop where you can have top rated PSU's and also water cooling of the cpu/gpu, liquid hydrogen cooling, case cooling etc etc and go to those extremes in dispersing cpu/gpu heat.

    Try to repase the cpu/gpu with the Conductonaut liquid metal thermal compound which will reduce temps considerably compared to normal high end paste and is designed for applications that require very high efficiency. Conductonaut is recommended for experienced users who are looking for a top performance product with best heat dissipation where temperature ranges are above 8 °C. but and be WARNED that pasting with LMP is a specialist job as putting too much paste onto the cpu/gpu will cause critical damage to surrounding circuitries of your motherboard if the excessive paste spills that will damage your motherboard and laptop.

     

  • ComeTrail
    ComeTrail Member Posts: 3 New User
    Thank you for your detailed and informative answer! 
    I'll try to look and see what I can do with Acer Support before I touch anything by myself, but I'll almost definitely give your other answers (like increasing RAM and Conductonaut) a try later on.
     
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    @ComeTrail the performance will be better if you add another 16GB stick for the dual-channel memory.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • ComeTrail
    ComeTrail Member Posts: 3 New User
    I've done a Crucial System Scan just like @StevenGen advised to do so that I could upgrade my ram in the near future, but it seems to be detecting my PC as a different model: 
    Instead of an Acer Nitro AN515-45, it seems to be detecting it as an AN515-54 ...? 

    I don't know if there's a big enough difference between the two models for it to matter which type of compatible ram is installed, so I've used the Kingston Ram Finder, inserting my model manually instead, to find a compatible one. 
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    @ComeTrail they are different models. Your model RAM compatible specs is DDR4-3200Mhz with non-XMP and non-ECC
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @ComeTrail,

    Reboot your PC in Safe Mode. Run Driver Sweeper and select what to clean. Analyse lists all the entries possible to remove, cleaning removes the entries selected. Reboot to normal mode.

    https://forums.tomsguide.com/threads/lookingways-to-fix-my-laptop-which-is-underperforming.388028/#:~:text=Reboot your PC in Safe,Reboot to normal mode
  • GAMING6698
    GAMING6698 ACE Posts: 8,107 Trailblazer
    @ComeTrail
    -What's your CPU/GPU temperature while playing?
    -Is their stands built in your cooling pad?
    -what's your Nvidia Software version?

    <<what is causing the crazy stutters whenever I try to lower the game's settings?>>
    Lowering game settings increases Cpu usage and if your cpu is heating then you will get performance drop/issue
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566