Help Requested: Acer Nitro 5 AN515-54 No Bootable Device, No HDD1 shown, No Boot Priority visible
In BIOS - HDD0 shows up; HDD1 shows NONE. SATA Mode: RST Premium with Optane
HDD1BIOS priority order is blank < I can post some BIOS screen shots, but the info I provided is the info. I am, maybe, intermediate skill; some success w/ UBCD repairing, disassemble repairing, etc.
I have tried a variety of troubleshooting steps and fixes, but all without success.
- I did the F9 restore/default > F10 in BIOS. Still "No Bootable; No priority"
- I removed and reseated RAM card.
- I removed, rested, and reseated battery
- I tried an FAT32 bootable USB, but it did not work and, with no Boot priority menu, I cannot even try.
Grateful for any help / suggestions.
Answers
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Did this model come with an m2 2280 ssd or just a hard drive? Can you send a picture of the bios info tab?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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Thanks for your reply. It has a 256GB PCIeNVMe SSD. I'll attach photos.
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Check this link: https://www.dell.com/support/kbdoc/en-us/000124331/how-to-repair-the-efi-bootloader-on-a-gpt-hdd-for-windows-7-8-8-1-and-10-on-your-dell-pc
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!1 -
Hi @GreatBlue,
Reset this PC and keep my files
1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
2. You will get a blue screen. Choose the option troubleshoot.
3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed.
4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
7. Follow the process until it completes.
8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.1 -
egydiocoelho -- Thank you for your responses. I spent some time reading through the Dell link you posted, and found similar posts about the Acer Nitro on the issue. Unfortunately, I cannot access anything via F8. It just yields "No Bootable Device". I also cannot boot from USB. I can access a bootable USB's files/info through BIOS, but in no way can I select or direct the machine to boot from the USB.
Easwar -- Thanks. I tried your steps repeatedly, but I cannot access any recovery interface. In BIOS, I have D2D [F10 Acer Recovery] enabled. It will not load anything and I only get "No Bootable Device". In BIOS there is nothing shown in boot priority. On POST, F12 will start the boot menu, but it is blank and pointless (just as it is in BIOS Boot).
I appreciate the ideas. I'm still reading and searching...hoping a day and fix will come.0 -
In this case, I advise using a microsoft iso to try to repair windows. You can also press shift+f10 inside the windows installation to try to recover the files, with the command NOTEPAD.EXE.
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
@GreatBlue try to boot from the USB by enabling F12 Boot Menu in the BIOS, Main tab. Tapping F12 after powering the laptop on to choose the USB for booting.Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
Thank you and have a nice day!0 -
AnhEZ28 -- thanks. I have tried this step, but to no avail. Bootable USB plugged in. F12 yields the screen below and there is no attempt to boot from the USB.
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Does the same problem occur when connecting the usb stick to another usb port?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
Hi , were you able to fix this issue? , I’m having the same now.
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