Fingerprint sensor glitch - acer spin 5

Luca124
Luca124 Member Posts: 5

Tinkerer

edited March 2022 in Swift and Spin Series
Hi, 
I have an acer spin 5 from 2021, and just today the fingerprint sensor has decided to act weird. It is constantly detecting something, that isn't my finger, but the sensor still works and I can register my finger and (sometimes) unlock the laptop. It's very odd. Does anyone have a solution?

[​//Edited the content to add model name]

Best Answer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,589 Pathfinder
    Answer ✓
    @Luca124 try to clean the sensor or update the Fingerprint sensor driver.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,589 Pathfinder
    Answer ✓
    @Luca124 try to clean the sensor or update the Fingerprint sensor driver.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Luca124
    Luca124 Member Posts: 5

    Tinkerer

    That seems to have worked, thank you