Cant install any acer apps after fromat

Gunraajsingh
Gunraajsingh Member Posts: 14

Tinkerer

I have formated my laptop as it got virus, but now i cant install any acer app like predator sense or acer care it says device not supported , PLease help me

Answers

  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    You can download WinAero and use the feature that allows you to rewrite the OEM name of your system to match the model etc. that your system came with.
    Alot of Acer's apps use the registry to ensure its being installed on the proper system (Certain features are available for certain models for example). The issue with reinstalling windows is sometimes it generates default/generic PC names instead of model names preventing Acer apps from installing correctly.
    - Hotel Hero
  • Gunraajsingh
    Gunraajsingh Member Posts: 14

    Tinkerer

    Red-Sand said:
    You can download WinAero and use the feature that allows you to rewrite the OEM name of your system to match the model etc. that your system came with.
    Alot of Acer's apps use the registry to ensure its being installed on the proper system (Certain features are available for certain models for example). The issue with reinstalling windows is sometimes it generates default/generic PC names instead of model names preventing Acer apps from installing correctly.
    Can u guide me or give some steps , thanks for the response 
  • Aditya_149
    Aditya_149 Member Posts: 18 Troubleshooter
    Hi @Gunraajsingh , are you downloading the apps from Acer site itself because I don't think this problem should occur if you enter your right model on site.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Gunraajsingh,

    May I know the full model name of your unit.