Acer Predator Helios 300 battery life

AnirudhMallick
AnirudhMallick Member Posts: 4 New User
Hi, so I bought my laptop about 2 years ago in November of 2019 and under moderate to heavy usage. The battery now only lasts about 30-40 minutes on a full charge from 100%. I dont feel comfortable ever using it or going outside with it without its charger and its become a bit of an issue.
Surely  this low battery performance isnt normal?
Minimal background applications.

Answers

  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Yikes thats a heavy drain from full charge. You might need a new battery if its not some other issue causing it besides battery health.

    You can download "HwInfo" to get a overview of your laptop's battery wear levels.

    You might want to check if your force using your dGPU (Nvidia etc.) for all applications instead of Intels integrated GPU which saves alot of battery.
    - Hotel Hero
  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    Hi, so I bought my laptop about 2 years ago in November of 2019 and under moderate to heavy usage. The battery now only lasts about 30-40 minutes on a full charge from 100%. I dont feel comfortable ever using it or going outside with it without its charger and its become a bit of an issue.
    Surely  this low battery performance isnt normal?
    Minimal background applications.

    If you have used your laptop on battery power heavily then a battery doesn’t last forever, all you can do is check your charger if its charging to its spec or your DC port is working properly as that has a bearing to how your battery gets charged. Otherwise its an internal power/charging board issue and/or fault that needs diagnoses but, in  my opinion, you need to replace your battery as that is your problem and once you do that, your laptop will work on a charge to the OEM specs and max intended.   


  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    StevenGen said:
    Hi, so I bought my laptop about 2 years ago in November of 2019 and under moderate to heavy usage. The battery now only lasts about 30-40 minutes on a full charge from 100%. I dont feel comfortable ever using it or going outside with it without its charger and its become a bit of an issue.
    Surely  this low battery performance isnt normal?
    Minimal background applications.

    If you have used your laptop on battery power heavily then a battery doesn’t last forever, all you can do is check your charger if its charging to its spec or your DC port is working properly as that has a bearing to how your battery gets charged. Otherwise its an internal power/charging board issue and/or fault that needs diagnoses but, in  my opinion, you need to replace your battery as that is your problem and once you do that, your laptop will work on a charge to the OEM specs and max intended.   


    If he has the Nvidia Control Panel set to utilize the High Powered GPU for all apps it can also cause this issue.
    - Hotel Hero