TravelMate P249-G2-M laptop screen is not working

jaredliw
jaredliw Member Posts: 2 New User
The laptop screen is ok, I have tried it on another laptop and it worked fine.
It is also ok on an external display.
Any solutions to this problem? Thanks.

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    is it detected when you use an external display?
  • jaredliw
    jaredliw Member Posts: 2 New User
    Leostat said:
    is it detected when you use an external display?
    yes, it works fine
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    If the external display shows the correct stuff, and the internal display itself works when installed in another of the same type laptop, then it has to be the cable that runs between the motherboard and the display. The TravelMate P249-G2-M uses Acer part number: 50.GCWN7.001 for that cable. There are two different screen specs and two different screens for each spec with those models, but all four screens use the same cable.
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