Acer Nitro AN517-41 Serial Number not found.

Anthrax
Anthrax Member Posts: 8

Tinkerer

edited March 2022 in Nitro Gaming

I just reinstalled my windows and went to download nitrosense, to my surprise the Serial Number nor the SNID don't work, i've manage to download the acer care center over the internet but can't do the same with the nitrosense, it just doesnt want to. i've went to acer support to download the app, but it just tells me ''Serial Number not found'' even tho in Acer Care Center both the Serial Number and the SNID show up.

any help?


Acer Nitro AN517-41


(Thread was edited to add model name to the title)


Best Answer

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Answer ✓
    Doesn't work for me either. It's been reported. Keep checking. But don't hold your breath for more than a minute or three waiting for it to work again. :)

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    The ACER download site hasn't worked properly since yesterday. When its working properly, the site usually works more reliably with the AN517-41 model number than the serial number anyway. Check again later.

    Jack E/NJ

  • Anthrax
    Anthrax Member Posts: 8

    Tinkerer

    JackE said:
    The ACER download site hasn't worked properly since yesterday. When its working properly, the site usually works more reliably with the AN517-41 model number than the serial number anyway. Check again later.
    Thanks for the answer, i thought my warranty was voided somehow, i'll check regularly.
    By model number u mean ''AN517-41'' or the SNID?
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Yes AN517-41.  What's the address of the ACER download site that you're using? I'll check to see if it's working from here?

    Jack E/NJ

  • Anthrax
    Anthrax Member Posts: 8

    Tinkerer

    JackE said:
    Yes AN517-41.  What's the address of the ACER download site that you're using? I'll check to see if it's working from here?
    https://www.acer.com/ac/en/US/content/drivers 
    From this address, the model name also doesnt seem to work.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Answer ✓
    Doesn't work for me either. It's been reported. Keep checking. But don't hold your breath for more than a minute or three waiting for it to work again. :)

    Jack E/NJ

  • Falkthorn
    Falkthorn Member Posts: 2 New User
    See this was commented on 10 days ago. Is the site still not working or has it gone down again?
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Down again. It's been reported. Still hasn't worked for me since yesterday.

    Jack E/NJ